📜 Exotic Global Parrots Farm – Terms & Conditions

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Welcome to Exotic Global Parrots Farm. By accessing our website, placing an order, or purchasing any birds, fertile eggs, or related services, you agree to be legally bound by the Terms & Conditions outlined below. These terms govern all transactions, deliveries, responsibilities, and customer obligations. Please read them carefully before completing any purchase.

1. General Information

Exotic Global Parrots Farm specializes in the ethical breeding and sale of exotic parrots, fertile eggs, and related services. All transactions made through our website or authorized representatives are subject to these Terms & Conditions.

By placing an order, you confirm that:

  • You are 18 years of age or older

  • You understand the long-term responsibility involved in owning and caring for exotic birds or fertile eggs

  • You agree to comply with all local, national, and international wildlife and pet ownership regulations

  • You are legally permitted to own exotic birds in your region

Failure to meet these conditions may result in order cancellation without liability to the company.

2. Health & Quality Assurance

At Exotic Global Parrots Farm, the health and welfare of our birds are our highest priority. All birds and fertile eggs shipped from our facility are carefully monitored and prepared for transport.

We ensure that:

  • Birds and fertile eggs are delivered with appropriate health documentation and vaccination records issued by licensed veterinary professionals

  • All birds are inspected before shipment and confirmed to be fit for transport

  • Fertile eggs are properly packaged and handled to maximize safety during transit

Once delivery is completed, customers become fully responsible for providing proper housing, nutrition, hygiene, temperature control, and general care.

3. Shipping & Delivery Policy

Delivery timelines vary depending on destination, airline availability, weather conditions, and customs clearance procedures.

All shipments are handled through:

  • Certified animal transport partners

  • Approved commercial airlines

  • Professional pet logistics providers

After dispatch, customers will receive:

  • Tracking information

  • Shipment reference number

  • Estimated delivery schedule

  • Arrival instructions

Exotic Global Parrots Farm is not responsible for delays caused by third-party transport companies, customs authorities, or environmental factors beyond our control.

4. Return & Refund Policy

Due to the sensitive nature of live animals and fertile eggs, returns and refunds are handled under strict conditions to ensure animal welfare and fairness.

4.1 Eligibility for Returns

A return request may be considered only if:

  • The request is submitted within 30 business days from the delivery date

  • A valid and documented reason is provided, such as:

    • Incorrect species delivered

    • Major health issues verified by a licensed avian veterinarian within 48 hours of arrival

    • Errors caused directly by Exotic Global Parrots Farm

Health issues caused by poor handling, improper care, stress, climate exposure, or environmental conditions at the client’s location are not eligible for returns.

4.2 Approval Conditions

For a return to be approved:

  • The bird or eggs must be returned in acceptable physical condition

  • Veterinary medical documentation may be required

  • Our internal veterinary team reserves the right to review all reports

If approved, the company may offer:

  • A replacement bird or eggs of similar value
    OR

  • A partial or full refund, depending on the situation

Final decisions remain at the discretion of Exotic Global Parrots Farm management.

4.3 Non-Returnable Situations

The following cases are not eligible for returns or refunds:

  • Birds or eggs damaged due to mishandling after delivery

  • Fertile eggs that fail to hatch due to improper incubation practices

  • Environmental, temperature, or care-related losses

  • Buyer negligence or improper setup

5. Abandonment Policy

If a customer:

  • Refuses to receive delivery

  • Fails to provide accurate delivery details

  • Does not respond to delivery coordination

  • Abandons shipment intentionally

Then the shipment may be transferred to a registered animal welfare or pet relocation service.

In such cases:

  • No refund will be issued

  • Additional handling or rehoming costs may be charged to the client

  • Exotic Global Parrots Farm will not be held liable for abandoned orders

6. Customer Responsibilities

By purchasing from Exotic Global Parrots Farm, customers agree to:

  • Provide correct and complete delivery information

  • Be available on the scheduled delivery date

  • Prepare proper housing and equipment before arrival

  • Maintain suitable temperature, hygiene, and feeding routines

  • Follow all local wildlife ownership laws and import regulations

Failure to meet these responsibilities may result in cancellation of guarantees, refunds, or replacement eligibility.

7. Limitation of Liability

Exotic Global Parrots Farm shall not be held responsible for:

  • Health issues caused by improper care after delivery

  • Injuries or losses occurring after customer possession

  • Shipping delays caused by airlines, customs, weather, or logistics providers

  • Regulatory issues caused by the buyer’s failure to verify legal ownership requirements

All purchases are made at the customer’s own responsibility.

8. Legal Compliance

All operations at Exotic Global Parrots Farm comply with applicable animal welfare laws and international transport regulations. Customers are solely responsible for verifying whether ownership and importation of exotic birds is permitted in their country or state before placing an order.

Failure to comply with legal requirements does not make Exotic Global Parrots Farm liable for penalties, confiscations, or shipment rejections.

9. Policy Updates & Modifications

Exotic Global Parrots Farm reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Updated versions will be published on our website. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

10. Final Statement

At Exotic Global Parrots Farm, we are committed to transparency, ethical breeding, and customer satisfaction. These Terms & Conditions are designed to protect both our clients and the welfare of our birds.

If you have questions regarding this policy, our support team is always available to assist you.

Exotic Global Parrots Farm
Management Department